Pre Sales Contact Information

• Via E-mail:   sales@icastcenter.com
  
  Contact us here if you have any questions before you buy. Submit custom quote requests here. Please include all necessary technical information we will need about your specific stream hosting requirements. For example, we will need to know how many simultaneous listeners / viewers you require and what bitrate you wish to broadcast at.
  
  
• Via Phone:     (Monday - Saturday 10:00AM - 5:00PM EDT)
  USA: 612.466.2701
  UK: 0203.318.8362

Technical Support Options

• Online Knowledgebase
  
  We have an online knowledge base that will answer most questions you may have. This is available for our customers within our billing center. Just logon to our billing center by clicking on the link below our logo (top of page) and look under support.

• Support Desk Ticket System
  
  If you cannot find the answer to the question you have using our knowledgebase, feel free to submit a support request ticket. You can create a support ticket within our billing center, also under support.
  
  
• Via Phone:     (Monday - Saturday 10:00AM - 5:00PM EDT)
  USA: 612.466.2701
  UK: 0203.318.8362

Copyright Violations

• Submit Copyright Violations To copyright@icastcenter.com
  
  If you are a copyright owner or legal representative, and you have found your material(s) broadcasted through our servers by one of our clients, please contact us here. We take these issues very seriously and and we have a priority to this issue above anything else. We will make necessary arrangements with our customer in question for them to provide you with proof of licensing for them to broadcast your material(s). If they do not have any proof of licensing, that particular customer is in violation of our Terms of Service and their services with us will be terminated immediately.